Privacy Policy

Introduction

Welcome to https://home-care-services-lozano-texas.primarycareaid.com (hereinafter referred to as “Home Care Services Lozano Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, storage, and disclosure of information about you when you use our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://home-care-services-lozano-texas.primarycareaid.com.
Any mobile applications or software we offer.
Online services and products accessed through our platform.
Interactions between users and our team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

When you create an account and use our applications and services as an authorized user.
During your visits to our websites that reference this Privacy Statement.
Whenever you receive communications from us, including newsletters, promotional emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data about our users, which include but are not limited to:

Account Information: This includes your user name, login ID, and password.
Payment Information: Credit card details, billing addresses, and payment history.
Financial Information: Banking information, investment portfolios, or any financial records required for service provision.
Purchase Information: Details about products or services you’ve purchased from us, including quantities and transaction dates.
Mobile Device Identifiers: Unique device IDs, mobile network information, and operating system details.
Location Data: GPS coordinates and address data when you access our services via a mobile device.
Feedback: Your comments, reviews, and suggestions regarding our products or services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (e.g., name, profile picture, and basic contact information).
Product Information: Details about the products or services that interest you, including preferences and usage patterns.

We gather this data through direct user input, interactions with our systems, and automated technologies, such as cookies and similar tracking tools. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Cookies are small text files stored on your browser or device when you visit our websites. We use them for several purposes:

Strictly Necessary: These cookies enable basic functions and ensure the website works as intended.
Preference: They remember your preferences, such as language settings, to enhance user experience.
Analytics: Analytics cookies help us understand how users interact with our sites, providing insights for improvements.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy or required by applicable laws. When we no longer need your data for these purposes, we will securely delete or anonymize it.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage secure third-party service providers to process sensitive information on our behalf, ensuring they comply with strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: The right to restrict the processing of your data for specific purposes.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your data for legitimate interests or direct marketing purposes.
Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing of personal data.
Appeals/Complaints: The right to file a complaint with relevant supervisory authorities and seek legal redress if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

Email: [email protected]
Address: [Provide the physical address]

We value your trust in our company, and we are committed to protecting your privacy throughout your interaction with Home Care Services Lozano Texas.